INTELLIGENT HOME DEMAND SERVICES APPLICATION SYSTEM

Subject Area: COMPUTER SCIENCE

In contemporary society, the modern home has undergone a significant transformation, largely driven by the proliferation of advanced technologies and the ever-increasing demands of home services for convenience, efficiency, and security. While these technological advancements offer numerous benefits, they also give rise to a set of challenges and concerns, including faults, system complexity, and system failures, thus presenting the need for home demand services. This paper presents a system for an intelligent home demand service application, through the introduction of mobile system for swift service requests and deliveries, accommodating users such as customers, professionals, and artisans. The system features diverse user registration and login processes, with a dedicated platform designed for seamless user interaction. To ensure efficient service request monitoring, a rule-based algorithm was modelled to promptly notify users when professionals neglect or reject a request, offering an opportunity for an alternative request, or confirming service provision upon acceptance. Tested as a web-based mobile application, this system has demonstrated effectiveness in providing users with notifications about the status of their requests, promising to redefine the dynamics of service requests and deliveries in various contexts by enhancing convenience, efficiency, and user satisfaction.